WP101 - WordPress Troubleshooting

Goals For Session

How To Troubleshoot WordPress
Basic WordPress Fixes & Tips
Finding Professional Support
The Happiness Bar

This is What I Have in Mind

  • Common WordPress Issues
  • Demos on Fixes
  • Support - Professional and not so Professional
  • Open Up for Q & A

Common WordPress Problems

  • White Screen of Death
  • Error Establishing a Database Connection
  • Maintenance Mode Forever
  • Internal server error
  • Syntax Error in WordPress

White Screen of Death

  • Memory Issues
  • Plugin / Theme Conflicts

Error Establishing a Database Connection

  • Error talking to WP db
  • Login credentials
  • Db corrupt
  • MySQL issue on host

Syntax Error in WordPress

  • Pasted Code Snippet
  • Need FTP to fix
  • Remove repalce new code

HTTP 500 Internal Server Error

  • Not a WordPress issue
  • Corrupt .htaccess
  • . or PHP memory
  • . . or plugin conflict
  • . . . or . . .

Troubleshooting WordPress

  1. Disable all plugins
  2. Re-enable plugins 1x1
  3. Switch to default theme
  4. Refresh permalinks
  5. Check Site URL in Settings | General
  6. Refresh browser cache
  7. Turn off caching plugins

Demo: Deactivate All Plugins

Demo: Switch to Default Theme

Demo: Refresh Permalinks
Review Site URL

Demo: Site Stuck at Maintenance Forever

Need More Help?

Finding Professional Support

WordPress Codex on Troubleshooting

Finding Professional Support

Finding WordPress
Help in Codex

Finding Professional Support

WP Beginner
Fixing Common Errors

Finding Professional Support

Local Meetups

Finding Professional Support

  • Facebook Groups
  • LinkedIn Groups

    • The Happiness Bar - Huh?!?!

    • Think Help Desk
    • Staffed by Volunteers
    • Troubleshoot Problems
    • Answer Questions
    • Judgement-Free Zone

    Resources Noted

    • codex.wordpress.org/Troubleshooting
    • codex.wordpress.org/Finding_WordPress_Help
    • www.wpbeginner.com/common-wordpress-errors-and-how-to-fix-them
    • www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death
    • www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step
    • wordpress.org/support

    More Resources Noted

    • meetup.com/philly-burbs-wordpress-meetup/
    • meetup.com/Philadelphia-WordPress-Meetup-Group/
    • meetup.com/WordPress-Lancaster/
    • meetup.com/Lehigh-Valley-WordPress-Meetup/
    • meetup.com/Reading-WordPress-Meetup/

    Thanks!



    Matt Ryan

    [email protected]
    @MattRy



    Q's ???

    Slides: capwebsolutions.com/go/wcphilly2017