Who We Are
Cap Web Solutions LLC (“Cap Web Solutions“) operates https://capwebsolutions.com, https://capwebwpcare.com, and may operate other websites. It is Cap Web Solutions’ policy to respect your privacy regarding any information we may collect while operating our websites. Cap Web Solutions is owned and operated by Matt Ryan.
Like most website operators, Cap Web Solutions collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Cap Web Solutions’ purpose in collecting non-personally identifying information is to better understand how Cap Web Solutions’ visitors use its website. From time to time, Cap Web Solutions may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Cap Web Solutions also collects potentially personally-identifying information like Internet Protocol (IP) addresses and browser user agent for logged in users and for users leaving comments on capwebsolutions.com sites to help spam detection. Cap Web Solutions only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Gathering of Personally-Identifying Information via Contact Forms
Certain visitors to Cap Web Solutions’ websites choose to interact with Cap Web Solutions in ways that require Cap Web Solutions to gather personally-identifying information. The amount and type of information that Cap Web Solutions gathers depends on the nature of the interaction. For example, we ask visitors who sign up at capwebsolutions.com to provide a username and email address. Those who engage in transactions with Cap Web Solutions are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Cap Web Solutions collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Cap Web Solutions. Cap Web Solutions does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Aggregated Statistics & Analytics
Cap Web Solutions collects statistics about the behavior of visitors to its websites, using Google Analytics. You may opt out of tracking using the instructions offered here. Cap Web Solutions does not disclose personally-identifying information other than as described below. Information collected via Google Analytics is described here. Data is retained for a period of 14 months and then removed from our Analytics index.
Protection of Certain Personally-Identifying Information
Cap Web Solutions discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Cap Web Solutions’ behalf or to provide services available at Cap Web Solutions’ websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Cap Web Solutions’ websites, you consent to the transfer of such information to them. Cap Web Solutions will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Cap Web Solutions discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Cap Web Solutions believes in good faith that disclosure is reasonably necessary to protect the property or rights of Cap Web Solutions, third parties or the public at large. If you are a registered user of an Cap Web Solutions website and have supplied your email address, Cap Web Solutions may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Cap Web Solutions and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Cap Web Solutions takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where We Send Your Data
Data entered via our website is provided intact to payment gateway service(s). The payment gateway service(s) process credit card information needed to authenticate financial transactions between customers and Cap Web Solutions. No credit card information is maintained on Cap Web Solutions website. Saved credit card data, used for recurring transactions, and customer convenience, is stored outside of our website with the payment processor(s). Currently, Cap Web Solutions uses the following payment gateway service(s):
How we protect your data
All connections to this website are via HTTPS offering encrypted communication between your computing device and this website. Cap Web Solutions is hosted on servers at WP Engine. Access to the hosting account where your data is stored is protected by two-factor authentication requiring multiple authentication mechanisms to verify administrative identity. Daily security scans of the website(s) by the hosting company are performed to further safeguard the data stored herein.
What data breach procedures we have in place
Our data breach process is focused on immediate shutdown of the affected database by prohibiting further access to the website. Once a breach is made known, the website is to be scrubbed by Sucuri to clean of all infected algorithms. All user passwords and immediately reset so that at the next login the user must re-authenticate with our website.
If Cap Web Solutions, or substantially all of its assets, were acquired, or in the unlikely event that Cap Web Solutions goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Cap Web Solutions may continue to use your personal information as set forth in this policy.
Last Update: May 30, 2018