• Skip to primary navigation
  • Skip to main content
  • Skip to footer

Cap Web Solutions

Website development for small businesses and individuals.

  • About
  • Services
    • Website Development
      • How It Gets Done
    • WordPress Conversion
    • Cap Web WPcare
      • Support Plans
    • Website Hosting
  • Portfolio
  • Contact
    • Request Support
  • Blog

Collect Account Data

This form enables you to securely submit access credentials to Cap web Solutions. The information that you submit on this form is being encrypted from the point of collection (your browser) to the server on which it is being stored. It will be retrieved from that server via an encrypted SSL connection from our office and stored in a password management system.

Don’t let Step 1 of 8 scare you. Only the first page is required. The following sections are only needed if that particular piece of information has been requested.

Step 1 of 8

12%
  • Section A. WordPress Website Admin User

    Your first action is to create an separate login account for Cap Web Solutions to use to access your website. This account is a new user you create on your WordPress website for Cap Web Solutions' use.
    If you are unsure how to do this let Cap Web know.

    This username must be set to the Administrator role.

    Cap Web Solutions will use this account to log into your website to perform maintenance and provide support.

    - Username suggestions are "Cap Web" or "Cap Web Support".
    - Specify "[email protected]" for the user email.
  • Section B. SFTP / FTP Logon

    Please generate a new SFTP/FTP account for login to your website. This is performed through the hosting service cPanel or Plesk portal. This account should have access to the root of your website.

    If you need help creating an SFTP/FTP account please advise.
  • Either an IP address like 189.45.23.210, or a URL like ftp.example.com.
  • For SFTP it usually is 22; FTP is usually 21, but your setting may be unique,
  • Section C. Hosting Service

    Cap Web Solutions will need access to your website host. This is the service where your website lives.

    Possibilities include GoDaddy, SiteGround, BlueHost, WP Engine, or others. If Cap Web Solutions is hosting your website, we already have this information.
  • Web address of your hosting account login.
  • Section D. Domain Registration Service / Registrar

    Cap Web Solutions will need access to the registry account associated with your domain name. This may be the same as your hosting company.

    This is the account you use to purchase / renew your domain name.
  • Name of registration company.
  • ...for registrar account login.
  • Section E. Payment Gateway

    This information may be required to troubleshoot or update your website integration with PayPal, Stripe, Amazon Payments, or any other payment gateway.

    This is not necessary if we are not working with your payment gateway. DNS changes, name server updates, zone file troubleshooting, etc. This could be GoDaddy, SiteGround, BlueHost, WP Engine, or others. If Cap Web Solutions is hosting your website, we already have this information.
  • Name of the payment gateway. (PayPal, Stripe, Other)
  • ... for your payment gateway account.
  • Section F. File Upload

    If you have a theme or plugin zip file to be installed, you may attach it here. I will provide a Dropbox link for any other content needed (images, PDFs, text).
  • Section M. Miscellaneous Account Credentials

    Any other account credentials can be entered in this section.

    Eg. email marketing service, software registration/support accounts.
  • URLUsernamePasswordBrief Description 
    Add any additional credentials requested here.
  • Congratulations. Done.

  • Thank you for taking the time to provide this information.

Footer

About

Cap Web Solutions is a WordPress development business that will help you build your online platform to grow your business. Learn More

Accounts Menu

  • My Account
  • Cart
  • Checkout
  • Shop

Let’s Connect!

  • Facebook
  • GitHub
  • LinkedIn
  • Pinterest
  • Twitter

Subscribe

Chester County PA Wear A Mask Logo

Copyright © 2013–2021 · Cap Web Solutions LLC · Built on the Genesis Framework using a 'customized by Cap Web' Digital Pro theme.
Powered by WordPress · Privacy Policy · Sitemap
Hosted by WP Engine

Click to Copy