Frequently Asked Questions

Yes, if it is a WordPress site. If it’s not a WordPress site, we will be happy to provide a quote to convert it to WordPress AND add your store AND teach you how to manage and use your store.

That’s an excellent question, but in all fairness, one that is really difficult to answer without more details. Our packages should help you get a ballpark idea of what you are looking at. We have a Project Questionnaire that, when completed, will permit us to provide you with a firm project price. The questionnaire asks about your preferences, what you like, and don’t like about websites, the features YOU want on YOUR site, your budget and time-frame.

Once we sign an agreement, start to finish is generally three weeks. If all the content is ready to go, it can be much shorter. Let’s talk about your project and get into some specifics.

Graphic design is not one of our stronger areas. We can provide basic text-based logos but beyond that we will be happy to refer you to a few awesome designers we work with.

Sorry. Sometimes words get thrown around without a good explanation. A ‘tweak’ is any small change to your existing website. Usually it can be accomplished in a very short period of time to make a slight modification. Here are some examples of tweaks.

That is not a problem for us. Tell us what you have in mind and we’ll be happy to put together a solution that meets your needs.

Glad you asked. Yes, we include 30 days of post-live support with every project. After that we can provide support under our Cap Web WPcare monthly maintenance plan.

We do not offer telephone support. In our experience, the written record created by a ticketing system solves problems efficiently and effectively, and archives those solutions for future reference. Our Help Desk runs on FreshDesk and offers considerable flexibility. During the development period, we may schedule 1 or 2 online meetings to review progress.

Another excellent question, and one that comes up frequently. There are a number of items that you, as the website owner, will be expected to provide.

First, and most important, you will need to have some idea what you want your website to look like. You will provide much of this information on our Project Questionnaire.

Second, you will need a domain name – the website address.

Third, and probably the biggest job, is the content. This is all the “stuff” you want on the website – the words, the pictures, the videos. We can build you a wonderful house for your website. It will have a strong foundation, a sturdy frame, be easily updated, but without the furnishings, well, it just won’t feel like your home.

* Setup website with Genesis theme to look just like the StudioPress demo with your branding
* Customize a Genesis theme to add the features you want
* Convert existing website from another technology to WordPress
* Add WooCommerce online store to website
* Tweaks and changes for a Genesis-based site
* Discounted WordPress Managed Hosting through WP Engine.
* Monthly website maintenance support under our Cap Web WPcare maintenance plan.

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Please take a look at our Services Page for more details.

Short answer: Yes. Long answer: We can offer a few different options here. 1) We can show you the 70+ Genesis themes that Cap Web Solutions makes available to you as part of your website purchase, 2) we can recommend 3rd party Genesis theme developers where you can see a large number of themes available for download or purchase, and 3) you can look at custom development by Cap Web Solutions.